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Warehouse Structure

Understanding and configuring warehouse hierarchy

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Warehouse Structure

SmartWMS uses a flexible hierarchical structure to model any warehouse layout, from small stockrooms to large distribution centers.

Hierarchy Overview

Company (Tenant)
└── Site
    └── Warehouse
        └── Zone
            └── Location (Bin)

Sites

Sites represent physical locations or business units:

  • Multiple warehouses can belong to one site
  • Useful for companies with regional offices
  • Each site can have separate settings
Create a Site:
  • Go to Configuration → Sites
  • Click + New Site
  • Enter name, address, and contact info

Warehouses

A warehouse is a physical storage facility:

FieldDescription
NameWarehouse name
CodeShort identifier
AddressPhysical location
TypeDistribution, Fulfillment, Returns
CapacityTotal storage capacity
Settings per Warehouse:
  • Operating hours
  • Default receiving zone
  • Default shipping zone
  • Inventory counting rules

Zones

Zones divide the warehouse into functional areas:

Zone TypePurposeExample
ReceivingInbound stagingDock doors area
Bulk StorageLong-term storagePallet racks
PickFast-moving itemsShelving units
StagingTemporary holdingFloor space
ShippingOutbound stagingLoading dock
ReturnsRMA processingDedicated area
QuarantineQC holdsIsolated section

Locations (Bins)

Locations are specific storage spots:

Location Properties:
  • Code: Unique identifier (e.g., A-01-02-03)
  • Zone: Parent zone
  • Type: Bulk, Pick, Floor, Rack
  • Status: Active, Inactive, Reserved
  • Capacity: Max units, weight, volume
  • ABC Class: A (fast), B (medium), C (slow)
Location Attributes:
  • Temperature controlled (Y/N)
  • Hazmat approved (Y/N)
  • Height restrictions
  • Weight limits

Best Practices

Naming Convention
Format: [Aisle]-[Rack]-[Level]-[Position]
Example: A-01-03-02

A = Aisle A 01 = Rack number 1 03 = Level 3 (from bottom) 02 = Position 2 (left to right)

Zone Planning
  • Place receiving near dock doors
  • Put fast-movers near shipping
  • Keep returns separate from main inventory
  • Plan for future growth
Location Sizing
  • Match bin size to product dimensions
  • Use mixed sizes for flexibility
  • Consider pick ergonomics

Bulk Import

Import warehouse structure via Excel:

  • Download template from Warehouse → Locations
  • Fill in zone and location data
  • Upload and validate
  • Confirm import

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