Receiving Operations

Receiving is the process of accepting incoming inventory from suppliers and adding it to your warehouse stock.

Receiving Workflow

PO Created → Shipment Arrives → Receive Goods → Quality Check → Putaway

Starting a Receipt

From Purchase Order:

Go to Inbound → Purchase Orders
Find the PO
Click Receive
System creates receipt document

Blind Receipt (no PO):

Go to Inbound → Receiving
Click + New Receipt
Select supplier
Add items manually

Receiving Items

For each item in the receipt:

Identify Product

- Scan product barcode - Or search by SKU/name

Enter Quantity

- Count received units - Note any discrepancies

Check Quality

- Inspect for damage - Verify expiry dates - Check specifications

Assign Location (optional)

- Scan destination location - Or let system suggest via putaway rules

Receiving with Mobile

Using the SmartWMS mobile app:

Open Receiving module
Select or create receipt
Scan item barcode
Enter quantity
Scan location (if doing putaway)
Confirm receipt

Handling Discrepancies

Over-shipment:

Receive actual quantity
System flags overage
Decide: accept or return excess

Under-shipment:

Receive what arrived
System shows short
PO remains open for balance

Damaged Goods:

Receive to quarantine zone
Create damage report
Process return or write-off

Quality Inspection

For products requiring inspection:

Receive to QC zone
Quality team inspects
Pass: Move to storage
Fail: Return or quarantine

Configure inspection rules in Configuration → Quality.

Receiving Documents

System generates:

Goods Receipt Note (GRN)
Put-away list
Discrepancy report (if any)

Access via Documents tab on receipt.

Receiving Reports

Track receiving performance:

Receipts per day/week
Average receiving time
Discrepancy rate
Supplier accuracy

Access via Reports → Receiving.